Who are Lexxi Painters?

Lexxi Painters is a family-owned, and operated, company. As a result, all of our painters  are related by blood – there’s an uncle, son, brothers, and cousins.

Currently, our team consists of:

Alec Andrews
Logan Hart
Daniel Prescott
Jacob Prescott

Being family doesn’t mean we’re easy on each other, though. We’re constantly pushing each other to do the best job possible; and, more importantly, ensure our high standards are always met.

I have an idea, emergency, praise, or complaint. Who is the best person to talk to?

If you need to speak to a decision maker, it’s best to speak to Alec Andrews. Why? Because he’s the man in charge; and, as a result, will be able to help you with any inquiries you may have.

You can reach him on 021 210 1158 or alec@lexxipainters.co.nz.

How early do I have to book?

Whilst our availability changes from week to week, we try to be as flexible as possible.

With this in mind, we usually require a week’s notice before painting begins. This gives us time to coordinate insurance, assign a painter, and order/receive your paint.

What does my final price include?

Absolutely everything required to complete the job at hand!

Our final price always includes labour, materials, and taxes; and, more importantly, will never change. Unless you change the scope of the work, of course (but you know what we mean).

Will my price change?

So long as everything is in the scope of work that was discussed, your price will not change! You will receive a copy of your work order upon booking. If there is something missing/details you would like to add, call Alec on 021 210 1158 and he can update the work order. Your work order will also include anything that may alter the price, including excessive damage repair.

What should I expect on painting days?

Our Painters will arrive between 9:00 – 10:00 on the date of your job, fully supplied. If we supplied the paint for the job, it will have been delivered one day prior. The Painters will complete all items exclusively listed on the work order. You can expect a full clean-up from the Painters before he leaves your completed home.

Do I have to be at home?

No you do not need to be at home.  Our employees are 100% trustworthy and security of your home is of the utmost importance to us.

Do I need to move any furniture?

We’d greatly appreciate you moving all furniture and/or electronics into the middle of the room before we start painting. However, we’re more than happy to help if any items are difficult to carry.

We also ask that all wall hangings, window shades, or valuables, be removed. This ensures they’re kept in a safe place and won’t be subjected to any paint damage.

What if I need to cancel or reschedule?

We ask that you provide us with at least 24 hours’ notice before a cancellation or reschedule. We reserve the right to charge a $100 cancellation fee for all appointments cancelled with less than 24 hours’ notice..

What’s your refund policy?

We don’t offer refunds due to the subjective nature of painting. However, all of our work is governed by a 100% satisfaction guarantee.

This means we’ll continue to work on your property until you’re 100% satisfied with our work. If we’ve missed anything, simply let us know within 24 hours of completion and we’ll attend to it free of charge.

What if an accident happens?

In the unlikely event of any accidental damage, all of our employees are fully covered by our business public liability, statutory and employers liability.